Terms of service

OVERVIEW

This website is operated by TuneLab. Throughout the site, the terms “we”, “us”, and “our” refer to TuneLab. TuneLab offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website after any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
You may not use our services for any unlawful purpose or violate any laws in your jurisdiction. You must not transmit any malicious code or viruses. A breach of these terms may result in immediate termination of service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that content (excluding credit card information) may be transferred unencrypted and may involve transmission over various networks. Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, sell, or exploit any portion of the service or site content without express written permission.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The information on this site is provided for general purposes only. We are not responsible if the information is inaccurate, incomplete, or outdated. Any reliance on such information is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices and availability are subject to change without notice.
We reserve the right to modify or discontinue the service at any time without notice. We are not liable for any modification, price change, or suspension of service.

SECTION 5 - PRODUCTS OR SERVICES

Our products are digital-only and delivered electronically. They are non-returnable except in accordance with our Refund Policy, which can be viewed here: [Insert Link to Refund Policy].

We make every effort to display accurate product representations, but cannot guarantee that your monitor’s display will be precise.

We reserve the right to limit sales to any person, region, or jurisdiction and to limit product quantities. All product descriptions and pricing are subject to change without notice.

Proofing Clause:
For orders requiring customer approval (proofing), we will contact you via the email address provided at checkout. If no response is received within 72 hours, we reserve the right to proceed with the next production step to avoid delays. We are not responsible for any dissatisfaction resulting from a lack of response within this timeframe.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel orders per customer or household at our discretion. In such cases, we may notify you using the contact information provided at checkout.
You agree to provide current, complete, and accurate account and purchase information. You must promptly update your information to complete your transactions.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools which we do not monitor or control. You agree that use of such tools is at your own risk. Future features or services added to the website will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our service may include content or links from third parties. We are not responsible for examining or evaluating their content or practices and disclaim all liability relating to third-party websites, products, or services.

SECTION 9 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit feedback, ideas, or suggestions, you agree that we may use them without restriction. We are under no obligation to (1) keep them confidential, (2) compensate you, or (3) respond.
You agree not to post unlawful, defamatory, or harmful content. You are responsible for any content you submit.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, accessible here: [Insert Link to Privacy Policy].

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct any errors or omissions and to cancel orders affected by them at any time without notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using this site or its content:

  • For unlawful purposes;

  • To violate laws or infringe on intellectual property;

  • To harass or discriminate;

  • To upload viruses or malicious code;

  • To scrape, phish, or spam;

  • To interfere with security features.

We reserve the right to terminate your use of the site or service for any prohibited use.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free use of the service.
You agree that use of our service is at your sole risk. All products and services are provided "as is" and "as available" without warranties of any kind.
In no case shall TuneLab or its affiliates be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the service or any product.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless TuneLab, its affiliates, and staff from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is held unenforceable, the remainder shall remain in full effect.

SECTION 16 - TERMINATION

These Terms remain in effect until terminated by either party. You may terminate at any time by discontinuing use of the site.
We may terminate this agreement at our discretion if we believe you have violated any term. All obligations prior to termination survive.

SECTION 17 - ENTIRE AGREEMENT

These Terms and any related policies constitute the entire agreement between you and TuneLab, superseding all prior agreements and communications.

SECTION 18 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Australia.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time. Continued use of the website after changes are posted constitutes acceptance.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms should be directed to:
📧 support@tunelab.co